SHIPPING aND qUALITY aSSURANCE

Quality Assurance:

If you notice a lost or broken stone, or general/noticeable defects that do not involve the aesthetic design of your item, we will correct these issues on the house for up to a year after purchase.

-Please be aware all sales are final-

Shipping:

Please double check your shipping address before you place an order. We cannot change an address once the order is placed.

SHIPPING TIMES:

Finished products ship in 1 -3 business days unless otherwise specified

Pre-Orders / Custom orders / Made-to-order items take up to ~4 weeks to ship.

Delivery times can vary depending on the post service, location, and shipping method.

SHIPPING OPTIONS: We ship through USPS. Available options are Ground Advantage or Priority. We offer Priority for international shipments.

INTERNATIONAL SHIPPING: International shipping can take anywhere from a few weeks, to over a month depending on your country’s customs and postal service.

The buyer is responsible for any fees or duties that may be owed at delivery, please do your due diligence to find out if this may apply to you.

NOTE: International packages sometimes lose tracking or appear to stop moving after they go through customs, if this happens, the carrier will update when it’s been delivered.