Quality Assurance:

Because my items are handcrafted there will be evidence of human touch, these imperfections are not to be confused with defects.

If you do however notice a lost or broken stone, or noticeable defects that cannot be attributed to user error, I will correct these issues on the house for up to a year after purchase. Please inspect your item thoroughly upon arrival. I take care to only send out work I take pride in, but I am human. And this human is happy to repair any mistakes that might slip through the cracks.

Please be aware that all sales are final.

I can cancel/refund non-custom orders up until the point they are dropped at the post office (usually 1 business day).

Shipping:

Please double check your shipping address before you place an order. I cannot change an address once the order is placed.

-Finished products typically ship within 2 business days unless otherwise specified in the listing.

-Tracking is sent to your provided email immediately after I print your label, you will see movement on that tracking number as soon as it is scanned in at the post office.

-Pre-Orders / Custom orders / Made-to-order items can take up to ~4 weeks to ship.

-Delivery times can vary depending on the postal service, location, and shipping method.

-I always ship through USPS. Available options include Ground Advantage or Priority. I can only offer Priority for international shipments.

I don’t always offer international shipping, but when I do:

-International shipping can take anywhere from a few weeks, to over a month depending on your country’s customs and postal service.

-The buyer is responsible for any fees or duties that may be owed at delivery, so please do your due diligence to find out if those extra fees may apply to you.

NOTE: International packages sometimes lose tracking or appear to stop moving after they go through customs, if this happens, the carrier will update upon delivery.